Policies

PRODUCTS ARE NOT INTENDED FOR CHILDREN UNDER 3 YEARS OF AGE! As always supervision is required!

Turn Around Time:  Our current TAT up to 30 business days(Not including weekends or holidays).We strive to get product out as quickly as possible and this time is subject to being shorter. All  RTS items are mailed within 2-3 business days of purchase. Any RTS items placed with non RTS items will all be shipped together within the normal TAT. The current TAT for PRE-ORERS is 8-10 Weeks. This time frame is to cover any unexpected delays with fabric shipments and your item will most likely arrive much sooner!

 Shipping Information: U.S. and CANADA ONLY!! All items to the US are mailed via USPS First Class (3 Day Shipping) and shipping is a flat rate of $5.50 up to .5 pound. From .5 to 1 lbs-8.50 and 1-1.5lbs-10. All shipments include insurance. Shipping to Canada is $21 up to $39.99 and $23 from $40-$100. *We are not responsible for extra fees associated with customs. 

Returns/Exchanges: All Sales are Final. Once an order is placed, it may not be altered . Refunds and/or exchanges are not permitted as these are custom, hand made items. If you receive a product that is flawed or defective please email us at dandelionskyeco@gmail.com with comments/pictures, and we will do our best to make the matter right!